SHIPPING Policy – Concrete Sealing Supplies

Effective Date: 12 June 2026

ABN: 84 660 683 134

Shipping within Australia:

  • We offer shipping to all locations within Australia.
  • Shipping fees are calculated based on the weight of the product(s) being ordered and in accordance with Australian shipping regulations.
  • Shipping fees will be added to the total cost of the order at checkout.
  • Orders are processed within 1-2 business days and shipped via a reputable courier service.
  • Delivery times vary depending on the shipping destination, but generally take 2-7 business days.

Shipping within Australia:

For shipping within Australia, we charge based on the weight of the product, as per Australian rules. Our shipping rates are calculated at checkout and are based on the weight and size of the items you have ordered. We offer a range of shipping options, including standard and express shipping, with varying delivery times.

Standard shipping within Australia typically takes between 3-7 business days, while express shipping takes between 1-3 business days. Please note that delivery times may vary depending on your location, and delays may occur due to unforeseen circumstances.

Shipping to International countries:

We also offer international shipping to select countries. Shipping rates are calculated based on the weight and size of the items you have ordered, as well as the destination country. Delivery times for international shipping can vary, depending on your location and the shipping method selected.

Customs and import duties may be charged for international orders, and these charges are the responsibility of the recipient. The Waterproofing Shop is not responsible for any delays or additional fees incurred due to customs or import duties.

Shipping confirmation and tracking:

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. This will allow you to track the progress of your shipment and estimated delivery date.

Please note that if your order is returned to us due to an incorrect address or failure to collect the package, we may charge a re-delivery fee to resend the item to you.

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us. We are always happy to help.

Please note that shipping times may be affected by public holidays, weather events, and other factors beyond our control. In the event of a delay, we will do our best to keep you informed and provide an estimated delivery date.

If you have any questions about our shipping policy or require more information about shipping to a specific location, please do not hesitate to contact us. Our friendly customer service team is available to assist you.

Contact

For collection enquiries, delivery requests or order updates, please contact:

Concrete Sealing Supplies
ABN 84 660 683 134

10 Alfa Court
Pakenham VIC 3810

📧 sales@concretesealingsupplies.com.au
📞 0434 732 537
🌐 www.concretesealingsupplies.com.au